Introduction

Please note that we cannot accept the production of breast milk jewelry if you are currently infected with "HIV, Hepatitis B, Hepatitis C, HTLV-1, CMV".

 

Cancellation after ordering

  1. The cancellation fee will be incurred from the time we ship the breast milk mailing kit after placing your order.
  2. We may not be able to return the material. In addition, the customer will be responsible for the postage costs of returning the material.
  3. After payment, there is no automatic cancellation due to the passage of time. Please let us know by email that you wish to cancel.

*For cancellations, a uniform fee of 2,200 yen will be charged (breast milk mailing kit fee, site usage fee).

*Even if it is K18, platinum, or silver product, if it is engraved, it cannot be canceled under any circumstances.

Thank you for your understanding.

 

*If payment is not received via bank transfer within two weeks, we will assume that you no longer wish to proceed with the purchase and will cancel the order

(★Bank transfer is only available as a payment method for customers residing in Japan

About returns

Since it is made to order, we cannot accept returns.

Since this is a handmade, custom-made product, no two items are exactly the same. We kindly ask for your understanding and request that you proceed with the purchase with this in mind.

 

Handling of defective products

If the product is damaged, defaced, or different from what you ordered

We make every effort to ensure the quality of our products, but in the unlikely event that we need to return or recreate the product due to our mistake, we will deal with it on an individual basis. Please contact us by e-mail with a photo of the product within one week after the product arrives. 

 

Return address

Address: 716-1241 Okayama Prefecture, Kaga-gun, Kibichuo-cho,  Yoshikawa 4860-6 

Contact number: 050-8881-3178

To: Solid Love Yuki Tochihara