★Please note that the breast milk shipping kit is only sent to customers living in Japan
For customers purchasing products that require the mailing of breast milk, we will send a "Breast Milk Mailing Kit" via Letter Pack within three business days. Once you receive the kit, please read the enclosed instructions and prepare the materials for shipping.
*Please place the breast milk into the test tube provided in the kit, and send it back using the return Letter Pack included.
*If you have multiple orders, you can send a smaller amount of breast milk than the quantity specified in the product details.
If you are unsure about preparing the breast milk, please contact us. Additionally, for customers who place orders via bank transfer, the mailing kit will be sent once the payment is confirmed. Please make the payment to the bank account details provided in the confirmation email.
★ For customers who are not from Japan and customers purchasing products that do not require the mailing of breast milk, such as umbilical cord or baby hair jewelry, no mailing kit will be sent.
Please prepare your materials and send them to us by post (we recommend using a trackable Letter Pack). For more details, please refer to the Q&A (Post-purchase Procedures) section.